Thursday, December 9, 2021

Be aware GCash problem again!

Since GCash came out there has been numerous problems with it, actually very understandable because its one of Globe's companies. And Globe is notoriously known for their lack in fixing anything.

Lately Globe cancelled the Rewards App they were using together with GCash, for customers to redeem their Rewards points into Coins, they then could use to buy load from the GCash App, instead they put this option into their New GlobeOne App.

Unfortunately it does not work as before, now the coins are no longer sent to GCash main Balance, so I urge you to be extremely careful when using this or your coins might just end up in the useless part of GCash, GSave Piggy Bank.

Globe GCash has made this so only Filipino can open a savings account, so it is racist(because if you discriminate a person because of their ethnic origin, then it is racisme) https://en.wikipedia.org/wiki/Racial_discrimination

And it means that any foreigner that uses Globe GCash can't use the coins that ended up in Piggy Bank, the coins are stuck there until they expire, which is usually after 60 days. Meaning the foreigner loose these coins, because Globe GCash don't want to fix the problem.

Before this change, the coins were deposited in the main GCash balance - Whether this change is a programming error or someone overlooked this problem, or it was made deliberately -  it is real problem and Globe GCash team are unwilling to fix it.

So, if you need to transfer your rewards to your GCash, do NOT transfer them as GSave coins(the only option available regarding coins), instead redeem a 20p Load voucher, wait the 3 working days and find it in GCash App under your Profile tab. Now you can use the Load voucher to buy load.

If you have many rewards points, you might have to do this many times - just remember you can only redeem 5 times in a day(and even this sometimes don't work and claim 5 times used already, after just 2 times - again something not getting fixed).

If you coins already ended up in GSave Piggy bank, well then you should consider them lost. 

I do urge you to open a ticket and let them know what you think of this! There are of course no option in the list for this, so use something else.


Globe again demostrates how little they care for their customers

The last couple of days I have had problems with my Globe Prepaid account.

Yesterday I could go on internet but not call or text for several hours, even though I had internet it didn't really matter because when I contacted Globe on their Twitter account they never replied.

Later in the day call and text were restored, but still no reply from Globe. 

Since yesterday there were also an issue with their Apps, both the old GlobeOne App and the New GlobeOne App had problems showing the current promo I'm using.

When I contacted globe on Twitter, still no reply. So I tried their Messenger, and here GIE were more helpful than any of the humans working at Globe, after transferring me to the Prepaid specialist the help stopped totally.

Here now, several hours later, there are still no reply from this so called specialist - I guess they went to lunch and didn't come back.

Globe is just one of the many companies who take advantage of the situation with the pandemic, and NTC seem to either be unable or simply don't care to do anything about it.

I say take at advantage, because they can do whatever they want, since they closed their hotline, supposedly because of the pandemic, but it looks like its on purpose, because if you can't contact them, then they don't have to fix anything - Just collect money.

 Funny enough, it would seem that I am the only one writing about these issues. 

 

Friday, November 19, 2021

Problem with Lazada again!

 

This is sad news to many of you, but it has to be told:

It is becoming more and more difficult to find what you are looking for on Lazada, the reason is fake sellers and Lazada CS lack of will to fix the things that are not working. Like sellers posting "out of stock" items. Or CS lack of effort to check what is being posted before it is allowed online.
 
Just today, I have run into 10 Laptops listed for around 5000php, which turned out to be out of stock, some not even stated as out of stock - but only option was to add to wish list.
 
Or are there is something else behind this? The number of items listed, make people believe how good a platform Lazada is - though the numbers are actually not real, because "out of stuck" items are not real.
 
So this is actually in a way, cheating these people - whether this is done intentionally or not.
 
I hope after I have written this, that Lazada take these problems seriously and start to do something about it!
 
I will be writing about this here and follow up to see if Lazada takes this seriously and start doing something about it or just ignore the problems as they have done in the past - their search engine is still not fixed - issue previously described on here on my tech blog.

Saturday, June 26, 2021

WARNING: Be careful with Globes GO+ promos

My readers know that Globe Telecom and I are not friends, and I just had another unpleasent experience with them.


In this case it was the total lack of support when something go wrong with one of their products, in my case their GO+250 promo which gives the user 15GB data for surfing and 15GB data for any addon you choose, and the last one don't count against the users data. The promo last for 15 days, or should I say it should do that!

Last night my sim card in my Huawei B315-936 router, went inactive and the remaining data 9.43GB and the GoWATCH(the addon I choose) remaining 14.33GB, all drained down in Globes Infamous Black drain and went to 0.

I tried all the ways I could, to contact Globe to get my sim card active again and my data back.

Finally I gave up and went to bed, this morning the sim card were active again, but sadly the data were still 0.

I have spent most of the day trying to get hold of CS and have them refund me, and at 12.10Pm on Twitter I finally got a reply. Not really quality support, as the CS agent didn't carefully read my complaint and I had to repeat myself several times. Finally He/She (they don't give a name) looked into my issue and came back, 2 hours later, with the message:

talk2GLOBE
2:03 PM

I replied that it was not. me who used the data, but Globes system that emptied my data balance when it made my sim card inactive, but after the CS last message I were ignored. 

Nice support job where you can sit on your ass and do absolutely nothing! 

Sarcasme aside, I tried several times to get the CS back, but without luck, continued to ignore me. 

My readers will know, that this attitude is a bad idea, as when I get ticked off by bad behaviour, I get creative and start writting complaint emails to Globe on all the email adresses I have, and an article here on my Blog. 

I also filed a case against Globe to Office Of The President. 

I told the CS this on Twitter, but still got ignored. 

I hope he/she gets reprimanded and are askes to find another job, staying at home im COVID-19 time is stressful enough and then have to deal with Globe stupidity is over the top. 

So I will not recomend anyone to use GO+250, before this issue is settled. Maybe a direct hit of loosing money will get Globe to fix the Drain BUG that has been around for almost 21 years now. 

It has happened to Senators, actors and The President and still Globe do NOTHING to fix it. 

So my dear readers, follow my advice or don't, but do not come crying when Globe empty your account. 



Thursday, May 27, 2021

UPDATE WARNING: GCASH unreliable

Update on november 10 2021:

Even though the previous issue eventually were fixed by GCash, it has now happened to me again. 

This time using the New GlobeOne App to redeem a 20p Load voucher, this was on October 13, and on October 19 I got a text message from GCash confiming that I recieved a 20p Load voucher, but it were never deposited to my GCash account. 

Subsequently I contacted GCash support, who instead of reading the ticket, just refered me to contact GlobeOne team. GlobeOne team opened a ticket and closed it without doing anything. 

But, since GCash by text confirmed that I had recieved the 20p Load voucher and didn't deposit it to my account, it is not a GlobeOne team issue, it is a GCash issue. 

I have tried to. make them understand this, but as happened before, GCash support is not doing anything to solve this issue, so I can't in good faith recomend to anyone to use GCash until they solve this issue, as they can't be trusted to handle peoples money.

--------

I will start by saying that Globe GCash support flat out(Omar) refused to re-imburse me, and that is why I'm witting this post.

Ok, you will say, its only 20p - But its my money, not Globe's. And whatnif it was 2000 or 5000p, would you then agree with me? 

On march 03 2021, I tranferred 10 Reward points to my GCash by chosing the correct Digital Voucher, instead of going to my Main GCash like all previous transfers, it went to Save money Piggy bank(an option I never used and never will, because it demands you to have a Philippine bank account, and I don't trust the banks here after numerous problems - but that is a different story). 

After 5 support Tickets which were all closed by GCash support, without solvimg the problem, someone at GCash emptied my Save money Piggy bank Without my permission or consent!! 

I had enough and filed a formal complaint against support for mishandling of my money. 

It was ignored! 

On may 21 2021, I tranferred 20points to my Main GCash by Digital Voucher, and they were there 2 days later. 

Yesterday I checked my account and there were only 10 coins there, I checked transaction history and I had not used them by mistake, they went the same way as the other 10 coins, down the drain in Globe system. 

I filed my complaint again with all documentation attached, to support@gcash.com, GCash on Twitter, Talk2Globe on Twitter and their advertising departement, asking it to be forwarded to their General Manager. 

Today, Omar called "understanding my point", and after much discussion, he finally managed to piss me off in a degree were I told him and Globe to G. F. H and hanged up - when he flat out refused to re-imburse me. 

I have had many dealings with Globe over the last 21 years, some because they emptied. my account, some because their system had me as online though my phone were offline, some because of internet expirimg the day after I signed up for it with only 10mb download, some because another drain of account. 

Why, do I keep using Globe, because no other can deliver to my location. And that is the only reason! 

Tomorrow I will file my 5th DTI Complaint And my 2nd NTC complaint. Not that it help much, because they ignore them, but they are there for evidence.

So, be careful when you use GCash, make sure you load your phone as soon as the coins are there. And make sure to take screenshot of ALL transactions.

Good luck


AGAIN, Shame on you Globe! 

Thursday, February 18, 2021

Are Globe so desperate, that their support have to lie to the customers to keep them?

So we all know that Globe do very strange things all the time, and that sometimes that backfires. this time I were trying to get Globe to improve tha internet connection in our area as it always get discriminated than other areas in Puerto Galera. I can prove that Globe can deliver, they just don't - in fact they lower our speed down to almost nothing, if no one complain. But that is not what this story is about.

While trying to get the support team on Twitter to recognize the problem and increase the speed they had me go through all the hoops of troubleshooting, and I had to (again) tell them that I have worked IT for over 35 years and already done all the troubleshooting and that it were not my router nor the external antenna that were the problem. Then they looked at my routers phone number and realized that this were a pre-.paid number and not the one that came with my router, and here comes the juicy part.

The Globe support member actually tried to have me believe that the modem/router might break if I used another SIM card.

talk2GLOBE
Feb 12, 2021, 5:31 AM"
 
 
I asked him/her, they don't provide names, who told them that, because it's not true that your modem/router will break if using another SIM. I asked if I put that question to Huawei then they would agree with Globe support or if the support team would like to change that statement. They didn't!

And later the lies continued:

talk2GLOBE
Sat 11:19 AM"
 
That is not true either, the Pre-paid SIM cards Globe are selling are all LTE capable and can reach the same speed as the ones that comes with the Modem/router.
 
So my question: Is Globe so desperate to keep their customers that they feel the need for their support team to lie to the customers, to scare them? Or is it an initiative taken by the support team, all by themselves? 
 
Either way, the support team is a representative of Globe, and as such they speak for Globe, their actions are Globe's actions.
 
 If Globe really want to keep their customers, then they should put a stop to this immediately and improve the service level and speed in all areas, not just the ones they think are important - right now we have very few tourists here in Puerto Galera, due to COVID-19 restrictions. So having the tourist areas have up to 300Mbps speed and other areas suffer, makes absolutely no sense at all.

And if they already proven they can deliver up to 25Mbps in the daytime and up to 50Mbps in the nighttime, why is is that they can't make that a permanent solution, but instead they keep decreasing that speed to almost nothing and increasing if someone complains enough.

Do they only have a certain amount of speed that they have to shuffle from one place to another, in order to supply if someone complains? Like Kalah.


It seems to me that Globe like Kalah takes speed from one area and give to another area to comply with complaints. Do this behavior comply with the rules of the Philippines, I doubt that very much. 

So Globe up your service and make sure you support don't lie to the customers!


Monday, June 22, 2020

Shopee too, not only Lazada

In my search for a new second hand laptop, I use different search engines, where mostly it's Carousell, Lazada and Shopee.

This time I ran into a problem with Shopee's search engine, similar to the one I wrote about from Lazada. I have informed Shopee so lets see if they want to fix it.

The problem:

When changing the Sort/listing type from "Relevance" to "Price Low to High", the search engine lowers the results found - it is not suppose to do that - it means that some sellers ads are discarded by changing the sort type and that is a serious error in the search engine's code.

It could lead to a lawsuit.



















Thursday, June 18, 2020

Yet another problem with Lazada search engine - what do playing cards have to do with Traditional laptops?

When I search Lazada for Traditional laptops, and chose "Price low to high" and "Cash on delivery" the amount of hits get lowered(I wrote another article about this before - link to the article in the bottom) - but that is not what I'm writing about today.

This time I get playing cards instead of actual laptops, and after scrolling through 55 out of 55 pages, I still have not seen any Traditional laptops - but a heck of a lot playing cards.

So yet another problem with Lazada search engine(did the website maintaner go on vacation to another country and can't come back because of Covid-19?).

Because what the heck has playing cards to do in the section of Traditional laptops????

Link to page 55:


Page about the lowered hits:


Friday, June 12, 2020

Problem with Lazada search engine - Which they seem unwilling to fix

I have used Lazada for many years now, and is used to how it works, I found a problem with Lazada search engine - that their CS(customer Service) refuse to fix.

Its a annoying problem that affects the way I search for things on Lazada and cause me to be there longer than I want to, wasting my time.

Therefore I have tried many times to get CS to fix it.

Why am I teling you?

Because it affects anyone randomly, who try to either sell or buy something on Lazada, in my case in the Laptop/phone area. I don't know if the problem extend to other areas, as I have not tried that, but I suspect it does, as it is the same search engine.

The Problem: when a buyer is searching for something and gets lets say 500 hits of the item they are looking for, and then want to change the Sort type from "Popularity" to "Price low to high" or anything else, then the amount of hits change to a lower amount lets say 300 - it is not suppose to do that!

It will affect that some ads are not being shown, could be any sellers ads. That affect sales for sellers, because their ads could be between the ones excluded!

Changing the Sort Type from "Popularity" to something else should not affect the amount of hits, it should only change the way it is listed on the page!  Changing the amount of hits and even lessen them is a serious error in the code of the search engine!

I talked to the CS a couple of times about this and they refuse to send it to their technician, and claim that this is normal - it is not! 
I even tried getting hold of the owners through their facebook page and Lazada in another country - to no avail!

I have done IT for over 35 years, even before search engines. It is an error in the code and that they refuse to fix can only come down to a question of money - this is not something that the CS agents should decide, but the owners of Lazada, as if they want to fix it or not - And if the sellers loose money because their ads are being excluded then Lazada might face a bigger problem as this could be cause for a lawsuit.

Back to why I'm telling you, you are either a seller or a buyer, and can check this out yourself, just search for something and write down the amount of hits, then change the Sort type from Popular to something else and see what happens to the hits.

Screenshots below, just click on them and they will come up larger.



















UPDATE June 15 2020, the problem persist:




















UPDATE: I contacted CS again after having another incident, and this time the CS agent realized how serious this is and decided to send it and the other problems on to the tech team - we just have to wait and see what happens.

Tuesday, May 19, 2020

Houston we have a problem, Again: This time PayPal

I don't know if any of you have tried to get in touch with PayPal's customer service, but I can tell you that it's not as easy as you may think.

In order to contact customer service you need to login.

So if your problem is that you can't login, well then you can't use your account until PayPal open their phones again and you then can call them - the phones are closed durring COVID-19.

You can't even contact them though Messenger and Facebook, because they closed that too.

The contact to customer service, hiding behind login, is not very clever, as it blocks people with login problems from contacting the customer service who are the only ones who are able to help.

I would go as far as say that this is straight out dumb!


Friday, May 1, 2020

Manufacturers: New cheap Laptops Please!

Since the Calamity started woldwide, the Laptop market has been flooded with Celeron laptops and  Chromebooks, that is understandable from the manufacturers point of view, but not of the consumers.

We need something different, and it is up to you as manufacturers to make that happen, we need cheap, and by that I mean for every person to buy, affordable laptops with at least Core i5 or Ryzen CPU/APU, 8GB Ram(Upgradable) and 180-256 GB SSD(Upgradable), 13-15" screen, Bluetooth 4.0, SDcard reader, a 10-15 hour battery(Wifi and video, not factory claim(there has been too much of that), Ok speakers, with or without OS(for the ones who like to run something else than Windows) and driver support for Windows, Linux and Chromebooks.

And for the maximum price of 200$ to 300$.

Most blogs, review and rapport new Hardware, I'm calling out for a change, and instead asking.

I know you can do it, and I call out to the companies of Intel and AMD to make their own laptops, fitting this price range instead of passing it on to other companies.

Again, with my personal experience as System builder, Supporter and technician through 35 years, I'm convinced that you can do it.

Please make it happen😊 Not everyone live in America and have big income, so you should actually focus of the ones who don't.

JBJ

Saturday, July 6, 2019

You can't even trust big brands anymore!

Normally I write about tech and technical problems, but this time its something from real life and has nothing to do with tech.

Last year in July I bought a pair of Adidas Originals, in Denmark, from Spartoo.dk and 4 months after the buy I saw that the sewing were going apart on the left one, and realized there were no sewing, it was glued together. The sewing showing on the shoe - is FAKE.

Well, I needed my shoes and a small thing like this were not going to stop me, so I gave it a small drop superglue and it worked fine, until yesterday where the rest of the glue gave up - and not only on one shoe, both of them now.

So, lousy work Adidas!

After a bit more investigation, it turns out Adidas got these shoes made in India. Not saying that is bad, but they do have cheaper labour and less quality control than we do, and some fake items come from there.

In Denmark we have 2 years reclamation right, meaning that the company has to compensate you if factory error - and you could argue that shoes with FAKE sewing and only glued together, were the glue gives up just 1 year after purchase, is factory error.

So lets see if I can get Spartoo.dk to send me a new pair, without first sending in the ones I wear everyday - yeah they can still be worn, though not so water resistant anymore - See photos.

I will follow up with an update to this on what is happening in the case.

Ordrenummer: 1050024450924128

Update: The dealer Spartoo.dk has chosen to ignore the case and I have asked Adidas to change the shoes to a new pair which should hold more than 1 year - waiting for response from Adidas. 














Tuesday, July 2, 2019

What's wrong with OPPO, Vivo, One Plus, Cherry Mobile, Huawei, Lenovo, Samsung and other flagship phone manufacturers products?

As the title states, there is something totally wrong in the tech world - Super great Smartphones from worldknown brands, with quality components and STILL with inferiour battery life - This is 2019, not 2000!

These days we don't really drag the laptop or tablet with us everywhere we go, we use our mobile phone for most of the things we used to use the laptop or the tablet for.


So here comes the million dollar question: Why is companies like OPPO, Vivo, One Plus, Cherry Mobile, Huawei, Lenovo, Samsung and other flagship phone manufacturers, still are making SMART phones with inferiour battery life?

These products don't even last a full day on normal use, I'm not talking what the company claims, but actually consumer use.

And the problem even extend to their flagship models.


There are companies, not so wellknown in the western part of the world, that actually deliver their phones with nice big capacity batteries and some even replaceable - so why is it the other major brands can't do the same?

This is a very good question, and you as as consumer should ask yourself this too before buying a branded phone where you only get 1 year warranty, inferiour battery, and at best low class support.


Why not buy some of the not so known chinese brands instead, and save some money, and most of the time get a better product with better battery life. You still only get 1 year warranty, (some actually offers more), but a lot better experience.

I'm writting this from a Xiaomi REDMI NOTE 7 with 4000mAh battery. How much battery was on Samsungs newest flagship model?







A couple of reasons why you should NOT buy Firefly or Cherry Mobile phones

A couple of reasons why you should NOT buy Firefly mobile or Cherry Mobile products:

1. They seldom reply to support questions or resolve these, especially after sales support.

2. Their products are made from known manufacturers - Some times those parts are 3rd grade and discarded by the manufacturers for their own products, but bought by companies making cheap cellphones.

3. The battery can't be replaced, but that is true for many phones. Then again the ones I have had, seemed to get not so good to hold power after the warranty had expired.

4. You can't get repair by 3rd party repair shop, because there are no service parts! Example: The company made 100.000 phones, sold them all, should any fail and they have to replace them they have to make a new phone  every time. The don't make service parts to do repair, replacing the phone is cheaper than repair. But out of warranty, then you are screwed as they are not going to make a new phone just to replace yours - they just don't reply to your after sale support request!

If that is not enough reason for you, then go ahead and buy a phone from them. They do make good(not so good quality) products, they just don't last that long time, could be the 3rd grade parts reason.

I bought a super great phone Intense Desire, until it were NOT.

The screen died 2 years after I bought it. Most other known brands last a lot longer than 2 years.

It started with 1mm in the left side of the touchscreen, that didn't react to touch, then spread to half the screen - this after the suplied tempered glass overheated the screen. So again another good advice, don't apply the tempered glass as it is of such quality that it overheats the screen. Nice job Firefly!

So the reason its cheap, is most likely inferior parts,which cost a third of what 1st grade parts cost.

I worked 33 years as an IT Consultant, so this is not news to me, I`ve seen it in Compaq, HP, Dell, Neo, Cleo, Cherry Mobile and other products before!

You would just think that some of these companies would learn, and make cheap, but good quality products instead, and then make a good name for themselves.

Next time: What's wrong with OPPO, Vivo, One Plus, Cherry Mobile, Huawei, Lenovo, Samsung and other flagship phone manufacturers products?

Friday, November 16, 2018

Change Orage Clock preferences

Rightclick on the Orage clock, then choose Properties.

1. Click on timezone to set the timezone to the one you are in right now, when finished continue to the next.




2. Set what you want in Line 1 and Tooltip - changes take effect immediately.


Example: In Line 1 %R %S sets the time to be shown as 12:07 01 where %R shows the hour and minutes and %S shows the seconds. If you want 12 hour clock with AM and PM then just only use %X in Line 1

For the Tooltip which is shown when you hold the mouse cursor over Orage clock, an example is:

%A %d %B %Y

%A shows the weekday
%d shows the current date
%B shows the current month
%Y shows the current year

So it looks like this: Friday 16 November 2018

You can set it to how you would like it to show.

Code:

%%   a literal %
%a   locale's abbreviated weekday name (e.g., Sun)
%A   locale's full weekday name (e.g., Sunday)
%b   locale's abbreviated month name (e.g., Jan)
%B   locale's full month name (e.g., January)
%c   locale's date and time (e.g., Thu Mar  3 23:05:25 2005)
%C   century; like %Y, except omit last two digits (e.g., 21)
%d   day of month (e.g, 01)
%D   date; same as %m/%d/%y
%e   day of month, space padded; same as %_d
%F   full date; same as %Y-%m-%d
%g   last two digits of year of ISO week number (see %G)
%G   year of ISO week number (see %V); normally useful only with %V
%h   same as %b
%H   hour (00..23)
%I   hour (01..12)
%j   day of year (001..366)
%k   hour ( 0..23)
%l   hour ( 1..12)
%m   month (01..12)
%M   minute (00..59)
%n   a newline
%p   locale's equivalent of either AM or PM; blank if not known
%P   like %p, but lower case
%r   locale's 12-hour clock time (e.g., 11:11:04 PM)
%R   24-hour hour and minute; same as %H:%M
%s   seconds since 1970-01-01 00:00:00 UTC
%S   second (00..60)
%t   a tab
%T   time; same as %H:%M:%S
%u   day of week (1..7); 1 is Monday
%U   week number of year, with Sunday as first day of week (00..53)
%V   ISO week number, with Monday as first day of week (01..53)
%w   day of week (0..6); 0 is Sunday
%W   week number of year, with Monday as first day of week (00..53)
%x   locale's date representation (e.g., 12/31/99)
%X   locale's time representation (e.g., 23:13:48)
%y   last two digits of year (00..99)
%Y   year
%z   +hhmm numeric timezone (e.g., -0400)
%Z   alphabetic time zone abbreviation (e.g., EDT)

Change Orage week day to start with monday

It has annoyed me for a while that the starting week day in Peach OSI's Calendar App Orage, is shown as sunday - it might be like that in biblical terms, but the first day of week in business terms is monday.

So in order to change it, I went on google to find a solution - to my surprise it's not even on Orage own webpage, so I had to put it together by reading tips many different places and collect them in one solution(there are a lot of misinformation on the net) - this works:


1. Go to Settings then click on Language Support
2. Drag English (United Kingdom) to the top of the list, and click Apply system-wide

3. Restart you computer


If you want to change how dates and number are shown, then click on the tap Regional Formats and change it there.

Friday, November 2, 2018

To be or not to be LTE/4G!

This information could change your internet connection for the better, and not only apply to Denmark but could be used in your country too: 
 
For years now I have only been able to get 3G where I live in Denmark, eventhough I'm surrounded by Mobile towers. Even after an extensive troubleshooting with my ISP(Internet supplier) they said that I lived too far from the tower.

It turns out, that is not always the reason for the problem - If you like me, have had the same Sim card and phone number for many years, then you Sim card may not be LTE/4G enabled!

This is something that support don't usually think about when they try to find the reason that you can't get LTE/4G.

You will need a new LTE/4G enabled sim card - if you are on Postpaid plan, then you can get one with the same number for free, but if you are Prepaid you might have to pay for a new Sim card and thereby get a new number. 
 
Please be aware to backup your contacts before swapping out the simcards.

You can get APP's for making backup to your SD card or copy all your contacts to the phone, there is also an option to upload all your contacts to Google if you use an Android phone, just be aware that Google use a strange format for contacts so they might look a bit strange when restored(not always) - and you will need an internet connection for this.

Hope this helps someone.

Thursday, October 18, 2018

Linux with Thunderbird 60 and newer - how to add google to search list!


This is the solution to get Google Search working in TB 60 and newer - I followed the exact instruction here: https://support.mozilla.org/en-US/kb/add-search-engine-open-search#thunderbird:linux:tb60

But Google never showed up in the search list and the search.json.mozlz4 just gets regenerated when TB starts.

So for linux users, shut down Thunderbird and go to your home folder and find .thunderbird. Open it and open the profile folder - it may be named something like /home/xx/.thunderbird/xxxxxxxx.default/ Where the xx is your username and xxxxxxxx.default is the profile folder.

Now delete search.json.mozlz4

Then rightclick on http://bwinton.latte.ca/Work/google.xml. Save link as a file called google.xml

Then open Thunar or your favorite filemanager in sudo mode and copy the google.xml to

/usr/lib/thunderbird/distribution/searchplugins/common/

Start Thunderbird and Google should now be in the list of search engines. It work on my system which run TB 60.2.1 on Peach OSI TW 16.04 LTS (which is a modified version of Xubuntu - alot more stable).

A pitty that mozilla can't figure out to update their own solutions, when they make major changes to their products!

Hope this help someone else, and you then help other people!


JBJ also known as insomniacno1

Monday, July 16, 2018

Xubuntu - printer connected but not printing FIX

If your already installed printer that has worked before, when you re-connect it to USB, it will not print - then try these steps:

1. Open Preferences and then Printers
2. Chose your printer and rightclick on it and chose Properties
3. Click on Policies and make sure that Enabled has a checkmark
4. Click Apply and go back to Settings and Print a testpage

Now it should work.


This might happen if you connected the printer to other USB port than the one you installed it to. Can also happen when you get updates to CUPS.

Thursday, June 28, 2018

Thinkpad Fan control in Xubuntu 16.04 LTS

For anyone looking for a guide:

Requirements

* Python 2.7
* DBus, GTK+, libglade and GNU gettext with bindings for Python
* pkexec to obtain superuser privileges

 Ubuntu users need to install the package python-gobject

Download
https://github.com/tpfanco/tpfancod
https://github.com/tpfanco/tpfanco-admin

then extract the files to a temporary folder

Go to the tpfancod-master folder and open a terminal, then run this command

sudo make install-systemd

Then

sudo systemctl enable tpfancod

Reboot your laptop


Then in terminal run

systemctl status tpfancod

Close the terminal window if everything ok, if not then go to https://github.com/tpfanco/tpfancod/issues and file the issue

Now open the tpfanco-admin-master folder

Open a terminal and run

sudo make install

then

Reboot your laptop

Open a terminal and run

tpfanco-admin_polkit

Reboot once more and you can find tpfanco-admin in Applications>Settings

You have to type your password for it to work.

Hope this helps someone