Saturday, March 4, 2023

GLOBE SIM registration disaaster

Whenever a Prepaid customer register their SIM card this go without major hickups, 

BUT when a Postpaid customer try to register their SIM card, they are met with a message that this is not possible and a customer service agent is going to contact them.

Unfortunately this rarely happens, instead Globe sends a text message to the customer to register their SIM card, and then its like the snake eating its own tail - a never ending story!

That is just stupid!

Face it Globe, test your solutions before implementing them. It will cost you customers and thereby money - but then again, you never listen anyway, so good luck to you!


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