It has taken almost 2 1/2 month for my Girlfriend to add 2 additional lines with Devices, to her existing account at GLOBE - and it is still not done.
Right now she is on the phone with GLOBE Sales team, again. And this is after she has talked with them numerous times before and every time they promised that everything now where in order and the devices would be shiped within 7 days.
Still, nothing happened.
It should never have taken this long!
It is like dealing with a Toy store, where the employees don't really know what they are doing.
I don't know why it is like this, maybe GLOBE don't care about new business or they just have incompetent employees.
Either way, it has been like this since this money machine COVID-19 started.
First they closed their hotline, so customers could not get any help, in case of problems.
Then they lowered the Pre-paid Mobile internet speed in areas they didn't considered important - This is their largest income, so that does not make sense at all.
They lost lots of customers, to SMART, PLDT AND CONVERGE.
So again, I can only imagine that it is because of incompetent employees and "blind" managers. And leaders that only care about getting their salary and not doing their job.
