Globe again demostrates how little they care for their customers

The last couple of days I have had problems with my Globe Prepaid account.

Yesterday I could go on internet but not call or text for several hours, even though I had internet it didn't really matter because when I contacted Globe on their Twitter account they never replied.

Later in the day call and text were restored, but still no reply from Globe. 

Since yesterday there were also an issue with their Apps, both the old GlobeOne App and the New GlobeOne App had problems showing the current promo I'm using.

When I contacted globe on Twitter, still no reply. So I tried their Messenger, and here GIE were more helpful than any of the humans working at Globe, after transferring me to the Prepaid specialist the help stopped totally.

Here now, several hours later, there are still no reply from this so called specialist - I guess they went to lunch and didn't come back.

Globe is just one of the many companies who take advantage of the situation with the pandemic, and NTC seem to either be unable or simply don't care to do anything about it.

I say take at advantage, because they can do whatever they want, since they closed their hotline, supposedly because of the pandemic, but it looks like its on purpose, because if you can't contact them, then they don't have to fix anything - Just collect money.

 Funny enough, it would seem that I am the only one writing about these issues.